We at CNAE are moving our business model from a break/fix IT model to the Managed
IT Services Model. This change in our business model enables us to provide a range
of services to our clients based on Service Level Agreements that translate to a
"Win-Win" for both you as well as CNAE. This Managed Services model enables us at
CNAE to keep your IT Infrstructure running smoothly while you focus on your core
business.
Some of the services we offer:
Realtime infrastructure monitoring & Reporting
Patch Management
Detecting Virus & Security Breaches
Hardware Monitoring and Change Detection
Auditing
Fixed Cost
Realtime Infrastructure Monitoring & Reporting
We can monitor your infrastructure from end-to-end without your employees being
interrupted from their work. We can even make changes to server settings and workstation
settings without the user required to restart.
Depending on this monitoring of your environment we here at CNAE can provide you
with reports aimed at non-technical business people. This means that you will always
know the status and health of your infrastructure as well as our performance.
Patch Management
We all had the occasional "Critical Update" we needed to install on a server, workstation
etc. just to find that it brings that system to a grinding halt. This is not so
bad when you are at home but in business this can translate into hundreds even thousands
of dollars of lost productivity not even to mention a business critical system going
offline.
CNAE removes that risk by configuring Patch Management Policies for your company.
The patches that will become available will be tested before installation. We are
also able to schedule patch installation after hours maximizing productivity.
Detecting Virus & Security Breaches
In todays business information really is power. You need to protect your Intellectual
Property as well as guard against malicious software that can potentially bring
your company to it's knees. With our Realtime monitoring capabilities we are able
to pickup potential threats as well as hacking attempts on your network.
Hardware Monitoring and Change Detection
Have you ever had a Technician spend hours trying to find out why your computer
is running slow just to find out that someone removed memory from it? Now you can
save all that time and effort. As part of our service offering we are able to track
hardware changes on your infrastructure. This means that we can immediately see
if hardware have been removed and/or changed.
Auditing
As mentioned above, we are capable of running audits remotely that enables us to
track any changes in your environment that may impact on your network. We are also
able to track installed applications and can manage software installation through
the use of your company's rules and policies.
Fixed Cost
Fixed Costs enable you to budget in advance with no surprises. This enables you
to plan well in advance on IT Projects as well as focus more on driving your core
business.